Medical Receptionist - Contract opening for Medical Receptionist to work at premiere specialty practice in the Buffalo area. Normal hours are 8a-4:30p, Monday through Friday schedule. No evenings or weekends.
- Greeting, Instructing and directing patients in a friendly and professional manner.
- Verify and update any changes to patient demographic information
- Verify and update any changes to patient insurance information
- Verify all patient forms are complete and accurate
- Verify and Collect appropriate co-pays or balances due as needed.
- Answer incoming calls and direct them to appropriate staff.
- Scan records and paperwork as needed.
- Adhere to all HIPAA guidelines and regulations.
- Previous experience answering phones a must.
- Multi-line phone system experience preferred.
- Medical Office experience required.
- Strong verbal communications skills a must
- Ability to multi task
- Strong customer services skills
- Must be able to work in fast paced office environment
- 1-2 years previous experience